Privacy Policy
Effective Date:January 1, 2026
Telluride Arborist® ("we," "us," or "our") operates the website located at http://www.telluridearborist.com or www.telluridetreecare.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, contact us, request services, or communicate with us by phone, email, or text message.
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect the following categories of personal information.
Information You Provide Directly
This includes information you voluntarily provide when you:
Fill out a contact or estimate request form
Call, email, or text us
Request services or information
This information may include your name, email address, phone number, property address, and any other information you choose to provide.
Information Collected Automatically
When you use our website, we may automatically collect certain information, including:
Internet Protocol address
Browser type and version
Operating system
Referring and exit pages
Pages viewed and time spent on pages
Date and time of visits
We may collect this information through cookies and similar technologies.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve website functionality, understand how visitors use our site, and enhance user experience. You may control or disable cookies through your browser settings. Disabling cookies may affect certain features of the website.
How We Use Your Information
We may use your personal information for the following purposes:
To respond to inquiries and provide requested services
To schedule and manage estimates and jobs
To communicate with you by phone, email, or text message
To improve our website and services
To analyze usage and performance
To comply with legal and regulatory obligations
To protect against fraud, unauthorized access, and security threats
We do not sell your personal information.
Text Messaging and Communications
If you choose to contact us by text message or click a "Text Us" link on our website, you consent to receive transactional text messages related to your inquiry or services. Message frequency varies. Standard message and data rates may apply.
We do not send marketing text messages without your consent.
Sharing of Your Information
We may share your information only in the following limited circumstances:
Service Providers
We may share information with trusted third party service providers who perform services on our behalf such as website hosting, analytics, customer communication tools, and scheduling systems. These providers are contractually required to protect your information and use it only for providing services to us.
Legal Requirements
We may disclose your information if required to do so by law, regulation, subpoena, court order, or other legal process.
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
With Your Consent
We may share information with third parties when you have given us explicit consent.
Your Privacy Rights
Depending on your state of residence, including under Colorado and California privacy laws, you may have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Request that we limit or restrict certain uses of your information
To exercise these rights, please contact us.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will promptly delete it.
Third Party Links
Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.